Question 1

Standard processing takes 2-3 business days. Heavy metal bulk orders and specialty kits may require up to 5 business days for secure packaging. Transit times depend on your location and selected carrier.

Accepted Answer

Standard processing takes 2-3 business days. Heavy metal bulk orders and specialty kits may require up to 5 business days for secure packaging. Transit times depend on your location and selected carrier.

Question 2

We maintain a strict 14-day return window for unopened, non-perishable goods. Due to the biological nature of our spawn and cultures, those items are final sale. Read the full policy for exceptions.

Accepted Answer

We maintain a strict 14-day return window for unopened, non-perishable goods. Due to the biological nature of our spawn and cultures, those items are final sale. Read the full policy for exceptions.

Question 3

Need assistance with a missing shipment or a damaged delivery? Our support crew operates Monday to Friday. Include your order number for the fastest response.

Accepted Answer

Need assistance with a missing shipment or a damaged delivery? Our support crew operates Monday to Friday. Include your order number for the fastest response.

Buy 4 Sticker Syringes Cultures Get 1 Free - Use Coupon Code (BUY4GET1FREE) At Checkout

READY TO JOIN THE COMMUNITY?

EXPLORE

COMMUNITY

POLICIES & SUPPORT